Pacific Crest Digital

Last Updated: January 1, 2024

1. Information We Collect

Pacific Crest Digital ("we," "our," or "us") collects information from visitors to our website pacificcrestdigital.org in several ways:

Information You Provide Directly

• Name, email address, phone number when you contact us
• Company information and project details through our contact forms
• Newsletter subscription preferences
• Any other information you choose to provide in communications

Information Collected Automatically

• Browser type and version
• Operating system
• IP address and geographic location
• Pages visited and time spent on our website
• Referral source (how you found our website)
• Device information (mobile, desktop, tablet)

2. How We Use Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. We use the following types of cookies:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your cookie consent choice

You can control cookies through your browser settings or using our cookie consent banner. Disabling cookies may limit some website functionality.

3. Third-Party Services

We may use third-party services that collect information about your use of our website:

Google Analytics

We use Google Analytics to understand website traffic and user behavior. Google Analytics collects anonymous data about your interactions with our site. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Google Ads

We may use Google Ads to display our advertisements on other websites. Google may use cookies to show you relevant ads based on your interests. You can control ad personalization through your Google Ad Settings.

4. How We Use Your Information

We use collected information for the following purposes:

• Respond to your inquiries and provide requested information
• Communicate about our services and potential projects
• Send newsletters and marketing communications (with your consent)
• Analyze website performance and improve user experience
• Comply with legal obligations and protect our business interests

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who help us operate our website and business
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of personal information we hold about you
• Correction: Ask us to correct inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Portability: Request transfer of your data to another service

8. How to Opt Out of Tracking

You can opt out of various types of tracking:

• Cookies: Use our cookie banner or browser settings
• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Google Ads: Visit Google Ad Settings to control ad personalization
• Email Marketing: Use the unsubscribe link in our emails

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we discover we have collected information from a child under 13, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

11. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date.

12. Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

13. Canadian Privacy Laws

As a Canadian business, we comply with applicable Canadian privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).